Getting started guide
Welcome to Sharebox! Ready to streamline your operations? Start by setting up your self-service kiosk with our easy-to-follow installation guide. Download your user manual and watch our video tutorial to get up and running in no time.
Introduction to Sharebox Kiosks:
A brief overview of the Sharebox self-service kiosks, their features, and how they can be used in various automotive contexts.
Site survey and setup Instructions:
Step-by-step guides on site surveys, and setting up a Sharebox kiosk, including installation manuals, configuration tips, and common troubleshooting steps.
User Manuals:
Downloadable PDF manuals for different Sharebox models, providing detailed instructions on usage, settings, and maintenance.
FAQ section
Have questions? We’ve got answers! From how to reset your kiosk to how to understand your subscription plan, our FAQ section covers it all. Simply search for your query or browse through our categories.
Common Questions:
A list of frequently asked questions, categorised by topic (e.g., setup, operation, troubleshooting, billing).
Searchable Database:
A search function that allows users to quickly find answers to specific questions.
Troubleshooting guides
Experiencing issues? Don’t worry, we’re here to help. Explore our troubleshooting guides to quickly resolve common problems with your Sharebox kiosk. Whether it’s a connectivity issue or a software glitch, we’ve got the solution.
Common Issues & Solutions:
A detailed guide to resolving common technical problems, such as connectivity issues, payment processing errors, or software updates.
Step-by-Step Troubleshooting:
Interactive guides or decision trees that help users diagnose and fix problems on their own.
Contact support
Need assistance? Our support team is just a click away. Submit a ticket, or give us a call. We’re here 24/7 to ensure your operations run smoothly.
Support Ticket System: An easy-to-use form for submitting support tickets, with fields for details like the type of issue, urgency, and preferred contact method.
Phone Support: 24/7 international support +47 404 34 444.
Training and resources
Looking to master your Sharebox kiosk? Explore our training resources, including video tutorials and live webinars, to become a pro. Dive into our knowledge base for expert tips and best practices.
Video Tutorials:
A library of video tutorials covering various aspects of using Sharebox kiosks, from basic operations to advanced features.
Webinars & Workshops:
Information on upcoming live webinars or workshops where users can learn more about the product and ask questions in real time.
Customer Success Stories
See how businesses like yours are revolutionising their operations with Sharebox. Read our customer success stories and discover how our kiosks are making a difference.
Case Studies:
Detailed case studies showcasing how other businesses have successfully implemented Sharebox kiosks and the benefits they’ve experienced.
Testimonials:
Customer testimonials highlighting their experiences with Sharebox support and the product’s effectiveness.
Service and maintenance
Keep your Sharebox kiosk running smoothly with our maintenance plans. Schedule a service request online, and our team will ensure everything is in top condition.
Maintenance Plans:
Information on available maintenance plans, including what’s covered and how to sign up.
Service Requests:
A form for scheduling maintenance or requesting repairs, with options for selecting the type of service needed and preferred scheduling times.
Product updates and software release announcements
Stay up-to-date with the latest from Sharebox! Check out our recent software updates and explore new features that make our kiosks even more powerful.
Software Updates:
Information on the latest software updates, including what’s new, how to install updates, and any known issues.
New Features:
Announcements about new features or products that enhance the Sharebox experience.
Compliance and security
Your security is our priority. Learn more about our robust security measures and compliance standards that keep your data safe with Sharebox.
Security Policies:
Detailed information about the security measures in place to protect customer data and ensure the safe operation of Sharebox kiosks.
Compliance Information:
Information on how Sharebox solutions comply with industry regulations, such as GDPR, and other relevant standards.
These sections provide you with all the information and tools you need to use Sharebox kiosks effectively, and offer support when needed. By organising content this way, you always have access to a user-friendly and informative support section that enhances your satisfaction.