1. Book & Authenticate
The customer either books online or walks up and selects “Key pick-up” or “Key drop-off.” They instantly receive a PIN or QR code via SMS or email.

2. Kiosk Interaction
At the kiosk, they scan the code, verify identity if required, and follow intuitive on-screen steps. Keys are stored and accessed in secure, individual compartments.

3. Status & Notifications
Your team has full visibility: the key state (checked-in / servicing / ready / collected) appears in real time. The customer receives SMS/email updates at each step.

4. Integration & Traceability
Sharebox connects seamlessly to your DMS, booking or rental system via API. Every action is time-stamped, logged and fully traceable for audit, compliance and analytics.

Where Customer Freedom Meets Growth

No waiting. No hassle. No closing hours. Your customers get what they crave — fast, flexible, self-service access to their vehicle, day or night. Strategically positioned in major hubs like airports, dealerships and workshops, it empowers customers, putting them in complete control of their user experience.

Why drivers love it

• No queues, no paperwork — drop off or pick up keys anytime
• Full transparency — real-time SMS/email notifications
• Contactless & convenient — available nights, weekends and during peak hours

Forget counters and time limits. Sharebox puts the whole customer journey in their pocket — mobile-first, 24/7. Our commitment extends to delivering a seamless journey, minimising queues, and expediting the vehicle collection process for an efficient and enjoyable experience.

Why your team loves it

• Reduced logistics burden — more time for value-added service
• Every handover tracked — audit trail, time-stamped and secure
• Seamless integration — works with your existing DMS, booking and CRM systems
• Scalable for indoor or outdoor, single site or multi-nation roll-out

This service is integrated with any app or online service, allowing customers to enjoy a fluid transition from the reservation phase to the physical pick-up of the keys. This integration streamlines the entire workflow process but also enhances efficiency by making it a smooth and effortless procedure for customers.

The Sharebox self-service kiosk has an intuitive design and is simple to use, for a hassle-free customer experience. At the same time, it offers multi-language support for clear communication.

This should be relevant to your core business and your opportunity to drive revenue by increasing the offer for customers with a fast and easy-to-use service to get to their vehicle at locations where self-service kiosks have been installed or will be installed. 

Key benefits

It’s not just a kiosk. This is your frontline for customer experience, your engine for growth, and your edge in the race to win loyalty.

More revenue in every handover

Every pickup and drop-off is a chance to upsell. Smooth digital flows make it easy to say yes to add-ons.

Digitising the Customer Experience​

Through continuous innovation, we provide a digital speed of service, allowing customers to bypass the counter and/or opening hours and enabling a seamless experience.

Being a Trusted Technology Partner

Customers can easily pick up or drop off their vehicle keys at locations without queuing at the counter where Sharebox self-service kiosks have been installed or will be installed, giving them full control. 

Security you can trust

In self-service key management, trust is non-negotiable. Our kiosks are built like vaults with:

Redundant systems and continuous monitoring to ensure maximum uptime

Heavy-duty steel compartments with individual locks and an anti-tamper design

Full audit trail for every action (user, time, kiosk)

Role-based staff access and GDPR-compliant data handling

Because customer experience only works when it’s 100% safe.

Return on investment

Going digital isn’t just cool tech — it’s smart business.
When skilled hands are hard to find, Sharebox kiosks do the heavy lifting:

⚡ More capacity – serve more customers without adding staff
⚡ Lower costs – cut down man-hours, boost efficiency
⚡ Happier customers – self-service that actually feels like an upgrade

One move, three wins: productivity, savings, and customer love.

End-user satisfaction

From busy dealerships to global car rental brands, end-users keep saying the same thing:

👉 Faster.
👉 Easier.
👉 Better.

With Sharebox kiosks, the handover moment shifts from a hassle to a highlight—there are no queues or waiting, just smooth self-service that puts drivers in control.

It’s why top dealers and rental giants roll us out — happy customers return for more.

Customer Journey for Dealerships

Fleetback + Sharebox API Integration

Let us introduce you to Sharebox

Sharebox, part of the Fleetback Group, helps the world’s leading automotive, mobility, and vehicle rental brands digitally transform their operations and customer experiences.

Founded in 2016 with headquarters in Arendal, Norway, serving clients in 25+ countries across three continents. Sharebox is dedicated to enhancing the customer experience through continuous innovation, recognising the pivotal role of digitalisation in the automotive and mobility industry.