My conclusion is: The box does exactly what it is supposed to do. It improves our customer service by allowing convenient key collection outside opening hours at an affordable price. This applies in both directions: collecting the completed vehicle is also possible, as is paying for the work carried out before the key are picked up. This is without question a digitalization project with direct customer benefits.

Christoph Haumann, CEO Autohaus Trompeter, Volkswagen, Lünen, Germany