Sharebox Explained

We help automotive aftersales, workshops and car rental networks thrive in the transformative age by refreshing themselves constantly, experimenting, innovating and implementing new ideas, self-service technology and scaling successes.

Let us introduce you to the Sharebox

Our Vision

A leading, global supplier of innovative kiosks and services, empowering the digital future for the automotive industry.
Arne Eivind Andersen, Founder and CEO, Sharebox AS

How to use this toolkit

WHAT: We hope this information, examples and assets, can be used to evaluate your buying and roll-out process for self-service kiosks and digital content about customer journeys.

WHO: We hope the markets and locations where your forsee self-service kiosk can be prepared and installed or will be installed can use this toolkit.

WHEN: We hope this toolkit can be used to develop a tailored strategy and rollout plan, site survey, installation and integration documentation, employee learning opportunities and end-customer content examples.

WHY: We hope you see Sharebox as your partner to drive internal and external awareness of how the self-service kiosk provides customers with safe, flexible and seamless experiences.

Please note that using this toolkit does not mean a one-size-fits-all strategy. Your brand voice and system integration can comply with our white-label platform.

How Sharebox Self-Service kiosk align with your approach to proactive communication

This should be relevant to your core business and your opportunity to drive revenue by increasing the offer for customers with a fast and easy-to-use service to get to their vehicle at locations where self-service kiosks have been installed or will be installed.

Digitizing the Customer Experience: Through continuous innovation, we provide a digital speed of service, allowing customers to bypass the counter and/or opening hours and enabling a seamless experience.

Being a Trusted Technology Partner: Customers can easily pick up or drop off their vehicle keys at locations without queuing at the counter where Sharebox self-service kiosks have been installed or will be installed, giving them full control.

What is a Self-Service Kiosk?

Sharebox self-service kiosk is an innovative service introduced by Sharebox in Arendal, Norway, which embodies the synergy between technology and efficiency.

Sharebox self-service kiosk allows customers to collect their keys through a secure and personalized key retrieval experience, for complete peace of mind and a 100% paperless customer experience.

This service is integrated with any app or online front end, allowing customers to enjoy a smooth and effortless transition from the reservation phase to the physical pick-up of the keys.

Using QR codes, this system allows customers to quickly pick up the keys to their vehicle from an automated machine. This speeds up the process by avoiding queues and gives consumers full control over their itinerary.

The self-service kiosk service is currently offered free of charge to end-customers from top brands within automotive and mobility.

How does the Self-Service kiosk work?

Why are top brands implementing Self-Service kiosks?

We are committed to delivering a seamless journey, minimizing queues, and expediting the vehicle collection process for an efficient and enjoyable rental experience. <br><br> Customers are in full control of their travel itinerary and can retrieve their rental vehicle keys quickly using our Self-Service Kiosks at locations across Europe.
Avis Budget Group

Go to: Avis Self-Service Kiosks

Where you find Sharebox Self-Service Kiosks

Customer Feedback

We highlight examples of customer testimonials to indicate how self-service kiosks are improving the customer experience in locations where they have been installed.

Go to: Success Stories

Key Benefits

The fastest way to manage a vehicle with Sharebox – speeding up the workflow process by avoiding queues
Digitalized customer journey integrated with a frontend app or online
Provides a safe, flexible and seamless customer experience
Vehicle keys can be retrieved quickly through a secure and personalized experience for peace of mind

Key Messages

Sharebox is dedicated to enhancing the customer experience through continuous innovation, recognizing the pivotal role of digitalization in the automotive and mobility industry.
The Sharebox self-service kiosk provides flexibility, tailored to individual customer needs. Strategically positioned in major hubs like airports, dealerships and workshops it empowers customers putting them in full control of their user experience.
Our commitment extends to delivering a seamless journey, minimizing queues, and expediting the vehicle collection process for an efficient and enjoyable experience.
This service is integrated with any app or online service, allowing customers to enjoy a fluid transition from the reservation phase to the physical pick-up of the keys. This integration streamlines the entire workflow process but also enhances efficiency by making it a smooth and effortless procedure for customers.
The Sharebox self-service kiosk has an intuitive design and is simple to use, for a hassle-free customer experience. At the same time, it offers multi-language support for clear communication.

Trusted Partners Worldwide

Why are top brands introducing Self-Service Kiosks?
They are dedicated to enhancing the customer experience through continuous innovation. The Sharebox self-service kiosk speeds up the process by avoiding queues and gives customers full control over their itinerary.

How does Sharebox verify customer data?
Sharebox self-service kiosk is powered by Onfido and Scrive, which allows businesses to verify their customers’ identities. Verification is confirmed through a valid driver’s license and facial recognition at booking and confirmation of your date of birth at collection.

Is Sharebox self-service kiosk safe? Can anyone pick up the keys?
Customers collect their keys through a secure and personalized key retrieval experience. ID verification is completed through the customer journey. A QR code sent directly to the customer at the time of booking is scanned at the Sharebox self-service kiosk to collect the keys to the vehicle.

What happens if the self-service kiosk is not functioning, or the customer receives an error message?
The top brands will continue to have counters at their locations where self-service kiosks have been installed to assist customers.

Will the self-service kiosk replace staff at the counter?
Sharebox self-service kiosk is a part solution. Top brands will continue to have counters in locations where self-service kiosks have been installed.