Those are the words of Michael Cohen, area manager for the car rental company Enterprise. We meet him together with sales manager Marius Eikens at Gardermoen airport, where they have a wall-mounted Sharebox on the way to the parking garage. A box that’s proven to be very valuable to them.

Dynamic use

At an airport, like here, the customers naturally come in waves. A key box with seamless software integration gives the rental company the opportunity to handle these waves with ease. It minimises waiting times at the desk. Take Evenes airport as an example.

“At Evenes, the number of daily flights is few, and all the customers arrive on the same flights. Here we use the Sharebox for all that it’s worth. We put nearly every key in there, and of those, maybe one or two are sent to the front desk”, says Cohen.

This saves time for everyone involved. An efficient solution that gives a superior customer experience.

“When  there’s a lot of activity, you can save five to ten minutes of waiting time per customer”, he estimates.

Enterprise uses Sharebox a lot when they see peak traffic incoming, giving them flexibility.

“We always send a booking confirmation to the customer. When they add necessary information in the app or on the website, we can start the customer journey through Sharebox”, Marius Eikens says.

“In that way, it’s super easy for the customer. They’re told where the box is placed. They enter